1 - The Importance of Work Relationships
Supporting Effective Teamwork Understanding the Value of Relationships
2 - Interpersonal Dynamics
Working with Ego StatesBeing Effectively Assertive
3 - Demonstrating Professional Behavior
Developing ProfessionalismValuing Respect, Reliability, and ResultsComparing Attitude, Action, and Effect
4 - Mapping Your Work Network
Identifying InterdependenciesFocusing on Purpose
5 - Bridging Work Styles
Identifying and Accepting DifferencesAdapting to Different Work Styles
6 - Building Your Network
Appreciating Needs and ValuesManaging Your Network and Your Reputation
7 - Collaborating for Success
Fostering CollaborationCreating a Working AgreementContributing to a Collaborative Culture
Actual course outline may vary depending on offering center. Contact your sales representative for more information.
Who is it For?
Professionals desiring to improve working relationships and maximize cooperation and productivity.