To review recordings of previous webinars, visit our archive page.
3 Key IoT Business Strategy Steps to Follow
DATE: 04/25/2019
TIME: 9:00 am PDT / 12:00 pm EDT / 4:00 pm GMT
PRESENTER: Megan Branch - Chief Operation and Product Management Officer, CertNexus
Learn the 3 strategic steps that can provide business leaders the best approach to jump into problem solving using IoT. These insights can lead your organization towards successful IoT implementations. This webinar will be presented by Megan Smith Branch, CertNexus' Chief Operation and Product Engagement Officer. A leader in training and product engagement, Megan understands what it takes to create a successful certification program. CertNexus’ key objective is to create, promote and maintain high stakes certifications within emerging technologies so that organizations can accelerate technology initiatives through the building and validation of knowledge and skills within IoT, AI and cybersecurity. Passionate about expanding diversity in IT, Megan is proud to lead CertNexus as a woman run business and works to promote women in tech with a variety of organizations. Megan is a member of the IoT Consortium and Cybersecurity Credentials Collaborative (C3), NICE Working Group, AFCEA and recently joined the board of the California Technology Council.
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Top 5 Tips for Microsoft Excel
DATE: 04/30/2019
TIME: 9:00 am PDT / 12:00 pm EDT / 4:00 pm GMT
PRESENTER: Tom Keen - Microsoft Certified Trainer and Instructor, New Horizons Computer Learning Centers
Microsoft Excel just might be one of the most widely used software apps in the workplace today. Not only are many business professionals using Excel to perform everyday functional tasks, an increasing number of employers rely on Excel for decision support. Join us for a webinar led by Microsoft Certified Trainer and New Horizons Instructor, Mr. Tom Keen, as he shares his Top 5 Excel features.
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Keys to Career Advancement
DATE: 05/03/2019
TIME: 8:00 am PDT / 11:00 am EDT / 4:00 pm GMT
PRESENTER: Gary O'Neal - Recruiting & Corporate Hiring Consultant
Getting hired and succeeding in a great job is about much more than skill and experience. It’s about having the mindset of a professional. Being a team player, making a difference and becoming indispensable and irreplaceable. Becoming clearly worth far more than you’re paid.
Join as we discuss:
- How your Professional Mindset makes all the difference
- Employers hierarchy of needs and how to become indispensable
- Effectively highlighting transferable skills in a way you may not have considered
- Positioning your past experience to demonstrate your future potential
- Aligning mindset, skills and experience to solve problems and create results that matter
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Leadership & Development: Providing Outstanding Customer Service
DATE: 05/21/2019
TIME: 9:00 am PDT / 12:00 pm EDT / 4:00 pm GMT
PRESENTER: Brian Ackles - Executive Leadership Coach & Professional Development Consultant
In today’s competitive marketplace, outstanding customer service is what sets you and your organization apart. It is what brings customers to you, persuades them to select your offering over others, and keeps them coming back. But how do you provide excellent customer service and stand out from the crowd? In this webinar, we will discuss tools and techniques to win clients, create loyal advocates for your business, and deliver excellent customer service.
Through this webinar, you will discover how to:
- Define customer service in relation to both internal and external customers
- Recognize how your attitude affects customer service
- Identify your customers’ needs
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